Amazon threatens to cut off customers if they return things more than occasionally. Amazon's customers nominally have the right to return merchandise — unless they exercise that right.

The strange irony of the article is that it is totally defeatist. It shows why we need to defeat Amazon, but assumes that that is impossible. It shows becoming dependent on Amazon is dangerous and then refuses to believe people could ever refuse.

You can't win by being defeatist. You can win by telling Amazon to drop dead.

I have never bought anything from Amazon. And I never will. Amazon knows my name because a friend, believing this was helpful, decided to get something for me and told Amazon to send it to my address, an act which made me feel violated. I hope nothing like that will ever happen again.