It is getting harder to distinguish chatbots from humans.

I would talk with a mattress company's chatbot for information about its products, if I could do so without being identified. I would not ask it for advice, because I want unbiased advice and a mattress company is not the place to find unbiased information about mattresses.

I would not talk with anyone's chatbot about my personal feelings, because there is no reason whatsoever to expect it to keep my confidence.