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> Abuse is killing the social web, and hence it isn’t peripheral to internet business models — it’s central. It has significant chilling effects: given a tipping point, people will simply stop using a network, and walk away…and that appears to be what’s happening with Twitter. Abuse is just as central to tech that connects people as selling beef that isn’t contaminated with salmonella is to an industry that feeds people. For the simple fact is that no one wants to spend their life being shouted at by people they’ll never meet who are angry not at them but at the world for things they barely even said to people they barely even know. I think it’s so vital, I’ll say it again, more simply: build a platform rife with abuse, and then turn a blind eye to it, treat it as a non-issue, and you’re already on tomorrow’s list of has-beens…you just don’t know it yet.
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